Domiciliary care, inspection-ready
CQC readiness, care-worker files, medication competency and training for your home-care agency — in one place, and for a fraction of what the big systems charge.
90 days free · No card needed · from £149/mo · Works alongside your rostering system
Everything a home-care agency needs to prove it's safe and legal
CQC readiness, scored
Record where you stand against every quality statement across the five key questions. Complys turns it into a live inspection-readiness score, so you see your gaps before CQC does.
Care-worker files that hold up
DBS, right to work, references, inductions, supervisions and spot checks — with expiry tracking. The evidence Regulation 19 asks for, ready to show for every carer.
Care Certificate & mandatory training
Safeguarding, moving & handling, medication, MCA/DoLS, infection prevention and the Care Certificate — on a matrix that flags what's due, per worker, before it lapses.
Medication competency & spot checks
Track MAR competency sign-offs, observations and field spot checks so you can prove safe medication practice across a dispersed team.
Incidents & notifications
Log accidents and incidents, check RIDDOR, and keep a clean record of every statutory notification to CQC — what happened, and when you told them.
Built for a dispersed team
Your coordinators, field supervisors and carers work off their phones. One source of truth for compliance, wherever the work happens.
Nothing expires unnoticed
The renewals CQC and your insurer expect — tracked per carer with warnings before they lapse.
Best value in home-care compliance
The systems that do CQC compliance are priced for national providers. The apps priced for a single agency do rostering, not compliance. Complys does the compliance — at a single-branch price.
Everything included, in one place
One login for all of it — no add-ons to buy to get the core job done.
CQC compliance
- ✓CQC readiness score against the quality statements
- ✓Statutory notifications log
- ✓Care Certificate & mandatory training tracking
- ✓Medication (MAR) competency & spot-check records
People & training
- ✓Staff records, DBS & right to work
- ✓Training matrix with expiry alerts
- ✓Supervisions, appraisals & competencies
- ✓Unlimited staff
Records & documents
- ✓Certificate & document store with reminders
- ✓Accident book, incidents & RIDDOR check
- ✓AI-generated Health & Safety policy
- ✓Upload and organise anything
Run your business
- ✓Quotes & invoices
- ✓Public profile & client reviews
- ✓Works on any device (phone app)
- ✓Email reminders that chase for you
How Complys compares
| Complys | Typical home-care systems | |
|---|---|---|
| CQC readiness scoring | ✓ | ~ |
| Care-worker files, DBS & right to work | ✓ | ~ |
| Medication, moving & handling competency | ✓ | ~ |
| Quotes, invoices & public profile included | ✓ | ✕ |
| Affordable for a single branch | ✓ | ✕ |
| 90-day free trial, no card | ✓ | ✕ |
Comparison is against typical software in this sector; specific products vary. ✓ included · ~ partial · ✕ not usually included.
Pricing that fits your size
Start with 90 days free. The price you start on is locked in — if we ever put prices up, yours stays put. Pay yearly and get 2 months free.
Every tier includes everything. Weekly price shown on annual billing. 90-day free trial · no card needed.
How Complys works for domiciliary and home-care agencies
Complys brings your CQC readiness, care-worker files and medication and training into one place and keeps it current, so an inspection or audit is something you're always ready for. Here is how it works.
Getting set up
You add your agency, your team and the records you already hold — CQC readiness, care-worker files and medication and training. It works the same for a small operation as for a larger one, and setup takes minutes.
CQC readiness, scored
Record where you stand against every quality statement across the five key questions, turned into a live inspection-readiness score so you see your gaps before CQC does. DBS, right to work, references, inductions, supervisions and spot checks, all expiry-tracked — the Regulation 19 evidence for every carer.
Care Certificate & mandatory training
Safeguarding, moving and handling, medication, MCA/DoLS, infection prevention and the Care Certificate on a matrix that flags what's due, per worker. MAR competency sign-offs, observations and field spot checks, so you can prove safe medication practice across a dispersed team.
Incidents & notifications
Log accidents and incidents, check RIDDOR, and keep a clean record of every statutory notification to CQC. Coordinators, field supervisors and carers work off their phones, giving you one source of truth for compliance wherever the work happens.
Readiness and getting started
A readiness view maps your position against the CQC quality statements across Safe, Effective, Caring, Responsive and Well-led, plus your mandatory training and statutory notifications. Complys works from your phone or the office, the reminders keep you ahead of renewals, and it starts at £149 a month with a 90-day free trial and no card. In Ireland it runs at getcomplys.com, built around the Irish regulators.
Questions, answered
Is Complys a rostering or care-planning system?
No — and that's deliberate. Complys is the compliance, safety and CQC-readiness layer that sits alongside your rostering and care-planning tools, not a replacement for them. You keep whatever you use for scheduling, visits and eMAR, and Complys handles CQC readiness, care-worker files, training, competencies, incidents and notifications. Many agencies run the two side by side.
How does the CQC readiness score work?
Complys lists every quality statement across the five key questions — Safe, Effective, Caring, Responsive and Well-led. You record whether each one is in place, partly in place, or a gap, with a note of your evidence. Complys turns that into a live readiness score and shows exactly which areas need work, so preparing for an inspection stops being a last-minute scramble.
How does it handle a dispersed team of carers?
Every carer has a file with DBS, right to work, references, induction, the Care Certificate, mandatory training and medication competency, each with an expiry date and automatic reminders. Field supervisors can record spot checks and observations from their phones, so head office always has a live picture of who is compliant.
What does it cost?
Home Care starts at £149/mo for a single registered branch, with a multi-branch tier at £249/mo and custom pricing for national providers. Every tier includes everything — CQC readiness, the full compliance and certificate engine, the training matrix, worker files, incidents and notifications, quoting and invoicing, and your public profile. No per-carer metering and no setup fee.
Can it work across more than one branch?
Yes. Each registered location is managed in its own account, and multi-branch providers can roll up to a group view. If you run several branches, get in touch and we'll set you up so head office sees every branch's readiness at a glance.
Do I have to move off my current systems?
No. Complys is designed to wrap around what you already run. Start with the compliance and CQC-readiness side, keep your rostering and care-planning tools, and add more of Complys only if and when it helps.