General toolbox talk

Lone Working Toolbox Talk

Lone workers face all the normal hazards plus the added risk that no one is there if something goes wrong. UK law does not specifically prohibit lone working but the Management of Health and Safety at Work Regulations 1999 require employers to assess the risk and ensure adequate communication and emergency procedures.

Why this matters

Most lone working incidents are not catastrophic - they are minor injuries that become serious because no one was there to help. A small ladder fall while alone becomes hours waiting for help; the same fall with a colleague becomes 5 minutes and continued work.

Key hazards and controls

Hazard 1: Medical emergency with no one to help
Control: Regular check-in calls, lone worker apps, emergency contact procedure
Hazard 2: Working at height alone
Control: Generally avoid - if unavoidable, harness with self-rescue, check-in every 30 minutes
Hazard 3: Confined space entry alone
Control: NEVER enter confined spaces alone. Two-person rule is absolute
Hazard 4: Hostile situations (conflict with members of public)
Control: Personal alarms, body cams, route to safety planning
Hazard 5: Vehicle breakdowns in remote areas
Control: Mobile phone signal verified, breakdown cover, route check

Key messages

  • 1.Confined space entry alone is illegal - never compromise
  • 2.Working at height alone is dangerous - avoid where possible
  • 3.Mobile phone signal is essential before lone work starts
  • 4.Check-in procedures must be FOLLOWED, not just documented
  • 5.Personal alarms or apps are cheap insurance

Signs of trouble (for supervisors)

Things to spot during site walks that suggest the message has not landed:

  • !Lone workers with no scheduled check-in calls
  • !Confined space work happening without two people
  • !Workers in remote areas without mobile coverage
  • !No emergency contact procedure documented
  • !Lone work happening without prior risk assessment

Questions to ask workers

Use these in your daily walkrounds and toolbox talks:

  • Q.Are you working alone today?
  • Q.When is your next scheduled check-in?
  • Q.Who calls if you do not respond?
  • Q.Do you have mobile signal at your work location?
  • Q.What is your emergency procedure if injured?

UK legislation

  • SSManagement of Health and Safety at Work Regulations 1999
  • SSHealth and Safety at Work etc Act 1974
  • SSConfined Spaces Regulations 1997 (lone working in confined spaces is illegal)

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