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CRM built for UK plumbers

Track customers and quotes alongside CIPHE, WaterSafe, WRAS and the rest of plumbing compliance. Built for one-person bathroom-fitters and 30-strong commercial firms alike.

CIPHEWaterSafeCHASTrustMark

Why a generic CRM is wrong for plumbers

Most plumbing CRMs are built around domestic emergency callouts. Plumbing businesses doing commercial, contract or new-build work need more - WaterSafe registration tracking, WRAS evidence for fittings, RAMS for confined-space and hot-water work, plus the customer history a domestic CRM ignores. Complys handles all of it on one record per customer.

Everything plumbers need in one platform

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Customer database

Every client, main contractor and lead in one searchable list. Designed for plumbers - notes, addresses, project history.

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Quote pipeline

Build branded quotes, send via your own email, track when they're opened. Drag cards across the kanban board to update stages.

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Email integration

Connect Gmail, Outlook or business SMTP. Send from your real address with open and click tracking built in.

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Call logging

Log every phone call from the customer record. Notes, outcome, follow-up date - 10 seconds per call.

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Compliance for plumbers

Public liability insurance, Employers liability insurance, WaterSafe registration, WRAS approval evidence - all on the same record as the customer.

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RAMS in 30 seconds

AI-generated risk assessments and method statements, customised for plumbing work. Edit, save, share with contractors.

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Worker passports

Track every worker's CHAS cards, training, and qualifications. Reminders before anything expires.

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Public profile

Get found by main contractors searching for compliant plumbers in your area. Your accreditations on display.

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Email alerts

Auto-reminders for document expiry, follow-up dates, scheduled work. Nothing slips through the cracks.

What a plumber's customer record looks like

Stevens Plumbing
Exeter
Live
Last project: Bathroom refurb + boiler upgrade - 3-week project
Public liability insuranceIn date
Employers liability insuranceIn date
WaterSafe registrationIn date
WRAS approval evidenceIn date
RAMSIn date
CIPHEWaterSafeCHASTrustMark

Example record - your customers, jobs and compliance all in one place

Run your plumbing business from one platform

CRM, compliance, RAMS, quotes, worker passports - all in one place. 90 days free, no card needed.