Inspection-ready, every day
CQC readiness, compliance, safety and staff training for your care service — in one place, and for a fraction of what the big systems charge.
90 days free · No card needed · £249/mo after · Works alongside your care system
Everything a care service needs to prove it's safe and legal
CQC readiness, scored
Record where you stand against every quality statement across the five key questions. Complys turns it into a live inspection-readiness score, so you always know your gaps before CQC finds them.
Certificates that chase themselves
Fire alarm, emergency lighting, legionella, LOLER hoists, PAT, gas and electrical — tracked with automatic expiry warnings so nothing lapses on your watch.
Mandatory training, always current
The Care Certificate and every CQC-required refresher — safeguarding, moving & handling, medication, IPC, MCA/DoLS, Oliver McGowan — on a matrix that flags what's due.
Watertight staff files
DBS, right to work, references, supervisions and appraisals, all with expiry tracking. The evidence Regulation 18 asks for, ready to show.
Incidents & notifications
Log accidents and incidents, check RIDDOR, and keep a clean record of every statutory notification to CQC — what happened, and when you told them.
On every device
Add Complys to your phone and manage compliance from the floor, not just the office. Your whole team, one source of truth.
Never miss a building certificate
The safety checks CQC and your insurer expect — tracked with warnings before they expire.
Best value in care compliance
The systems that do CQC compliance are priced for big groups. The systems priced for a single home do care planning, not compliance. Complys does the compliance — at a single-home price.
Everything included, in one place
One login for all of it — no add-ons to buy to get the core job done.
CQC compliance
- ✓CQC readiness score against the quality statements
- ✓Statutory notifications log
- ✓Mandatory training & Care Certificate tracking
- ✓Fire, legionella, LOLER & PAT certificates
People & training
- ✓Staff records, DBS & right to work
- ✓Training matrix with expiry alerts
- ✓Supervisions, appraisals & competencies
- ✓Unlimited staff
Records & documents
- ✓Certificate & document store with reminders
- ✓Accident book, incidents & RIDDOR check
- ✓AI-generated Health & Safety policy
- ✓Upload and organise anything
Run your business
- ✓Quotes & invoices
- ✓Public profile & client reviews
- ✓Works on any device (phone app)
- ✓Email reminders that chase for you
How Complys compares
| Complys | Typical care compliance systems | |
|---|---|---|
| CQC readiness scoring | ✓ | ~ |
| Building & equipment certificates tracked | ✓ | ✕ |
| Staff training, DBS & supervisions | ✓ | ~ |
| Quotes, invoices & public profile included | ✓ | ✕ |
| Affordable for a single home | ✓ | ✕ |
| 90-day free trial, no card | ✓ | ✕ |
Comparison is against typical software in this sector; specific products vary. ✓ included · ~ partial · ✕ not usually included.
Pricing that fits your size
Start with 90 days free. The price you start on is locked in — if we ever put prices up, yours stays put. Pay yearly and get 2 months free.
Every tier includes everything. Weekly price shown on annual billing. 90-day free trial · no card needed.
How Complys works for care homes
Complys brings every part of your compliance into one place and keeps it current, so being ready for a CQC inspection is your normal state rather than a scramble. Here is exactly how it works, from setting up your service to producing your evidence on the day an inspector arrives.
Getting your service set up
Setting up takes minutes rather than days. You add your care home or service, your staff, and the certificates, policies and records you already hold. You can bring everything in at once or add it gradually as you go, and there is no complicated migration or configuration to work through first. From the moment your service exists in Complys, it becomes the single place where your compliance lives, private to your home and visible only to the people you give access to.
Because Complys is priced and built for a single home as readily as a large group, a small independent care home gets exactly the same tools as a national provider. There is no minimum size, no per-bed metering on the core product, and nothing you have to be big enough to justify. Everything described below is included from the start.
Your staff, training and the Care Certificate
Your team is the heart of your service, and Complys gives every member of staff a live record that holds their DBS check, right to work, references, qualifications and training. Each item carries its own renewal date, and Complys watches those dates for you, sending a warning well before anything is due to lapse so you can act in good time rather than discovering a gap during an inspection.
The training matrix shows your whole team against every mandatory course in a single grid: the Care Certificate for new starters, safeguarding, moving and handling, medication, infection prevention, the Mental Capacity Act and Deprivation of Liberty Safeguards, fire safety, first aid, food hygiene and more. At a glance you can see who is trained, who is due a refresher and who has a gap, and the same reminders that protect your certificates protect your training. Supervisions and appraisals sit in the same record, so you can show your staff are supported and their competence is checked.
Building safety and every certificate in one place
A large part of a care inspection concerns the safety of the building itself, and this is where services most often lose track, because it lives outside the day-to-day world of caring for people. Complys tracks every building and equipment certificate your home holds: fire risk assessment, fire alarm and emergency lighting testing, legionella and water-temperature management, LOLER inspections for hoists, slings and bath lifts, gas safety, electrical testing and PAT.
Each certificate is stored with its expiry date, and Complys warns you before it lapses, so an overdue hoist inspection or a fire risk assessment that has quietly run out never catches you by surprise. Instead of chasing paperwork across maintenance files and contractor emails, you have a single view of what is valid, what is expiring and what needs attention across the whole home.
Inspection readiness, scored
The feature care managers tell us changes the most is the CQC readiness dashboard. Complys lists the quality statements that sit beneath the five key questions, and you mark where your home stands against each one, in place, partly in place or a gap, with a note of your evidence. Complys turns that into a live readiness score and shows you exactly which areas need work.
This changes preparing for an inspection from a frantic effort into a calm, continuous habit. Rather than pulling folders together the week before, you keep a live picture of your readiness all year, close gaps in slow time as they appear, and walk into an inspection knowing precisely where you stand. It is the difference between hoping you are ready and being able to show it.
Incidents, accidents and statutory notifications
When something happens, Complys is where you record it. Accidents and incidents are logged with the detail you need, checked against RIDDOR where it applies, and kept as a clear, dated record you can review as a team to show you learn and improve. Recording an incident honestly and showing what you changed afterwards is a strength in the eyes of an inspector, not a weakness.
Care providers also carry a duty other sectors do not: statutory notifications to CQC. Complys gives you a simple log of every notifiable event, such as deaths, serious injuries, allegations of abuse, and DoLS applications and outcomes, recording whether each was submitted and when. Keeping that record straight both meets your legal duty and demonstrates that your service is well-led.
Using Complys day to day
Complys is designed to be used from the floor, not just the office. Add it to a phone and your team can log an incident, check a certificate or update a record wherever they are. Because everyone works from the same live picture, compliance becomes a shared habit rather than one overstretched manager's private burden, and the reminders keep everyone ahead of renewals without anyone having to hold it all in their head.
The result is quiet and cumulative. Nothing lapses unnoticed, evidence is always where you expect it, and the constant low-level worry of wondering whether you are compliant fades, because you can simply look and see.
When the inspector arrives
On the day of an inspection, everything you need is to hand. Your readiness score shows where you stand, your certificates and training are current and dated, your incidents and notifications are logged, and your policies and audits are in order. Instead of a week of preparation and a nervous hope that nothing has slipped, you produce a complete, current picture of a safe, well-led home in minutes.
That is the whole point of Complys for Care: not to perform compliance for a day, but to run a home that is genuinely in good order all year, and to be able to prove it whenever anyone asks.
Pricing and getting started
Complys for Care starts with a 90-day free trial, with no card required, so you can set up your home and see your own readiness before you decide anything. Pricing is based on the size of your service rather than a per-bed meter, so it fits a single home as comfortably as a group, and the price you start on is locked in: if prices rise later, yours stays where it is. Everything described here is included in every tier.
You can be set up and seeing your readiness the same day. From there, the reminders and the readiness dashboard do the ongoing work, and staying inspection-ready becomes simply how your home runs.
Questions, answered
Is Complys a care-planning or eMAR system?
No — and that's deliberate. Complys is the compliance, safety and CQC-readiness layer that sits alongside your care-planning system, not a replacement for it. You keep whatever you use for daily care records and medication, and Complys handles certificates, training, audits, incidents, staff compliance and your inspection readiness. Many providers run the two side by side.
How does the CQC readiness score work?
Complys lists every quality statement across the five key questions — Safe, Effective, Caring, Responsive and Well-led. You record whether each one is in place, partly in place, or a gap, with a note of your evidence. Complys turns that into a live readiness score and shows you exactly which areas need work, so preparing for an inspection stops being a last-minute scramble.
Which certificates and training does it track?
On the building side: fire alarm and emergency lighting, legionella and water temperature, LOLER for hoists and slings, PAT, gas safety and fixed electrical. On the workforce side: DBS, right to work, the Care Certificate and every mandatory training topic on its refresh cycle. Everything carries an expiry date and warns you before it lapses.
What does the £249 per month include?
Everything in the Care edition: CQC readiness tracking, statutory notifications, the full compliance and certificate engine, the mandatory training matrix, staff compliance files, the accident book and RIDDOR check, quoting and invoicing, and your public profile. No per-bed metering and no separate setup fee.
Can it work across more than one home?
Yes. Each home is managed in its own account, and multi-site groups can roll up to a group view. If you run several services, get in touch and we'll set you up so head office sees every home's readiness at a glance.
Do I have to move off my current systems?
No. Complys is designed to wrap around what you already run. Start with the compliance and CQC-readiness side, keep your care-planning platform, and add more of Complys only if and when it helps.