DBS & safer recruitment

DBS checks for employers

If you recruit into roles involving children, vulnerable adults or positions of trust, DBS checks are part of your legal and safeguarding responsibilities. These are the seven steps, in order.

Important: Complys is not the Disclosure and Barring Service and is not a DBS Registered or Umbrella Body. We do not carry out DBS checks, issue certificates, or decide legal eligibility, and we are not endorsed by the DBS or the UK government. This page is general information to help you understand the rules and find the official guidance — employers and organisations remain responsible for confirming the correct, legally eligible level of check.

1. Establish eligibility first

Access to Standard, Enhanced and Enhanced-with-barred-list checks is only available to organisations that are entitled by law to ask an individual to disclose their full criminal history — eligibility flows from legislation such as the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975. Before requesting a check you must establish that the specific role qualifies for the level you intend to request. [GOV.UK]

2. Choose — and check — the correct level

Requesting a higher level than the role is eligible for is not a safe default — it is unlawful and can breach data-protection law. Use the official eligibility guidance (and, if helpful, our eligibility guidance checker) to identify the level, then confirm it before applying. See which DBS check do I need?

3. Obtain checks through the proper route

Standard and Enhanced checks are submitted either directly (organisations registered with the DBS, typically for higher volumes) or through a registered umbrella body acting on your behalf. Individuals cannot apply for these levels themselves — only for a Basic check.

4. Verify identity correctly

You must confirm the applicant’s identity following the DBS ID-checking process — verifying name, date of birth and current address using accepted documents — before the application is submitted. [GOV.UK] Do not alter the applicant’s details on the form to resolve a discrepancy.

5. Handle the certificate lawfully

The certificate is issued to the individual. You should view it, record only the limited details official guidance permits, and not keep a copy. Certificate information must be stored securely, used only for the purpose it was requested, kept no longer than necessary and then securely destroyed. Full detail is on our DBS record keeping & compliance guide.

6. Make the recruitment decision in context

A DBS certificate is one input into a safer-recruitment decision, alongside references, interviews, qualifications and right-to-work checks. Organisations requesting checks must also have a policy on employing ex-offenders and show it to any applicant who asks. [GOV.UK]

7. Keep it current and revisit eligibility

Consider the DBS Update Service (with the individual’s consent) so a Standard or Enhanced certificate can be kept up to date, and set a policy for reviewing checks. If someone’s duties change, re-check whether the eligible level has changed too.

Where Complys fits

Complys does not carry out DBS checks. It helps you keep the surrounding evidence organised — the record that a check was done, safer-recruitment documents, and review reminders. How to do that within the official handling rules (record the metadata, never the certificate’s contents) is covered on our DBS record keeping & compliance guide.

FAQs

How does an organisation request a Standard or Enhanced check?

These cannot be applied for by the individual. An organisation either registers with the DBS (generally for higher volumes) or uses a registered umbrella body to submit applications on its behalf. The organisation is responsible for confirming eligibility and checking identity first.

Related DBS guides

Official sources and further guidance

  1. DBS check requests: guidance for employers, voluntary organisations and third parties — GOV.UK / Disclosure and Barring Service
  2. Check someone's criminal record — types of check you can make — GOV.UK
  3. Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 — legislation.gov.uk
  4. Handling of DBS certificate information — GOV.UK / Disclosure and Barring Service
  5. DBS Update Service: employer guide (updated 28 August 2026) — GOV.UK / Disclosure and Barring Service

This guidance is maintained by the Complys team and reviewed against the primary DBS / GOV.UK sources listed above (last reviewed 24 September 2026). It is general information, not legal advice, and DBS rules can change — always confirm against the official sources.