Lone worker software for UK employers
Hold your lone working risk assessments, record the check-in and escalation arrangements and training, and keep the evidence that lone workers are managed safely — in one place, under review.
Working alone isn't banned — but it must be assessed
There is no law against working alone. The duty, under the Health and Safety at Work etc. Act 1974 and the Management of Health and Safety at Work Regulations 1999, is to assess the risks to lone workers and control them so far as is reasonably practicable — including whether the task can be done safely by one person, how they keep in contact, and how they raise the alarm. There is no legal requirement for a separate, standalone lone-worker risk assessment — HSE is clear that lone-working risks can be covered within your general risk assessment, provided they are properly assessed and controlled. Complys is where that assessment and those arrangements are recorded and kept current.
Legal duty — Health and Safety at Work etc. Act 1974 · Management of Health and Safety at Work Regulations 1999, reg 3 · HSE guidance, "Protecting lone workers"
Lone working risk assessments
Cover each lone-working situation — access, violence, medical fitness, contact and escalation — within your risk assessment, no separate document required.
Check-in arrangements, recorded
Record how each lone worker keeps in contact and raises the alarm, and who is responsible for checking in — the arrangements, on file, not in someone's head.
Training & competence
Track the training lone workers need — conflict awareness, first aid, task competence — with expiry alerts.
Controls to closure
Turn assessment findings into owned, dated actions and track them to done.
Review on change
Reassess when the work, the location or the person changes, with review dates and reminders.
Audit-ready record
A timestamped record you can show an auditor or the HSE that lone working is assessed and managed.
Part of your wider risk assessment picture
Lone working is one of the workplace risks Complys keeps together with the rest — general risk assessments, COSHH, and incident reporting if something goes wrong — on one platform with the same actions, review dates and audit trail. Complys manages the records; it is not a personal-alarm or monitoring device.
Lone worker software — FAQs
Is it illegal to work alone?
No. Working alone is not banned. Under the Health and Safety at Work etc. Act 1974 and the Management of Health and Safety at Work Regulations 1999, an employer must assess the risks to lone workers and take reasonably practicable steps to control them — including whether the work can be done safely by one person. There is no requirement for a separate lone-worker risk assessment — the risks can be covered within your general risk assessment. Complys is where that assessment and the arrangements are recorded.
What should a lone working risk assessment cover?
Typically the nature of the work and the workplace, whether there is a safe way in and out, the risk of violence, whether the person's medical fitness suits working alone, and how they will keep in contact and raise the alarm. Complys structures the assessment, assigns the controls as actions, and keeps it under review.
Does Complys provide a lone worker alarm or device?
No. Complys is not a personal-alarm or GPS-device provider and does not monitor lone workers in real time. It holds the compliance side — the risk assessments, the recorded check-in and escalation arrangements, training and review dates — so you can evidence that lone working is assessed and managed. Any alarm devices you use sit alongside it.
Explore: risk assessment software, noise at work, HAVS & vibration, and incident reporting.