An approved contractor network — and jobs that can't go to the wrong hands

Your contractor network is a list of contractor passports — each holding accreditations and liability insurances with expiry dates you approve. When you raise a maintenance job on a property, you pull an approved contractor onto it; a compliance gate checks their cover is current before they can attend, and jobs over your spend limit wait for landlord approval. Everything is timestamped, so you always have the audit trail.

1. 1

   Add a contractor

   From Contractor network, add a contractor with their company and contact details, accreditation and public/employers’ liability insurance.

   What you’ll see: A passport with company name, contact, accreditation (SSIP/CHAS) and PL/EL insurance expiry dates.
2. 2

   Let the AI reader fill it in

   Upload a certificate — an insurance schedule or an accreditation — and Complys reads it and pre-fills the passport, so you’re not copying figures off a PDF by hand.

   What you’ll see: Extracted insurer, cover amount, reference and expiry dates dropped into the passport for you to confirm.
3. 3

   Approve or block

   Vet each contractor and Approve the ones you’ll work with (or Block the ones you won’t). A clear insurance lapsed flag shows anyone whose cover has run out.

   What you’ll see: Approved contractors are available to pull onto jobs; blocked ones aren't.

1. 1

   Raise the job from the property

   Raise a job on the property with a description, priority and photos. It appears on the maintenance jobs board.

   What you’ll see: A jobs board with priorities, photos and an 'Approval needed' filter.
2. 2

   Assign an approved contractor

   Pull an approved contractor straight from your network onto the job — their compliance details come with them.

   What you’ll see: A 'Load from network contractor' picker auto-fills accreditation and PL/EL insurance expiry from the passport.
3. 3

   Clear the compliance gate

   The job’s compliance gate checks the contractor (and, where relevant, the worker’s qualification) is in date before they can attend. Nobody out of cover gets on site.

   What you’ll see: If insurance or accreditation is expired, the job is blocked with the reason shown; when everything's in date it reads 'authorised to attend'.
4. 4

   Schedule, attend and cost it

   Book the appointment, check in on site, and set the cost. A job priced over your threshold is held as awaiting landlord approval until the landlord signs off.

5. 5

   Complete with evidence

   Mark the job complete with evidence (photos, a completion note), confirm it, and it’s closed against the property with the whole trail recorded.

   What you’ll see: A full job timeline of every action, plus photos and costs, kept on the property's history.

The analytics view turns all this activity into insight: repair turnaround times, spend by trade, contractor performance and your overall compliance percentage. It’s how you spot the contractors who deliver, the trades eating the budget, and whether compliance is trending the right way.