Property Maintenance Software for Letting Agents
Handle repairs end to end — tenants report, you agree, the landlord approves, compliant contractors quote and book, and every job is logged with photos and a full audit trail. No chasing, nothing lost.
A repair workflow that runs itself
Most maintenance tools stop at a ticket. Complys carries a repair from the tenant's first message to a certificate on file, checking compliance at every step.
Tenant reports
With photos, from their portal.
Manager agrees
Nothing goes to a contractor until it's authorised.
Landlord approves
For jobs over the agreed limit.
Compliant trade quotes
Approved-to-Work trades near the property; you award.
Work completed
Photos, invoice and any certificate uploaded.
Everyone informed
Records update; the audit trail is saved.
Property maintenance — FAQs
How do tenants report repairs?
Tenants report issues with photos from their own portal — no chasing, no phone tag. The report lands with the manager, who triages and agrees the job before anything goes to a contractor.
Do landlords approve spend?
Yes. For jobs above an agreed limit, the landlord approves (or requests another quote) from their app, and the job can't be awarded until they've signed off.
How are contractors chosen?
You send the agreed job to compliant, Approved-to-Work trades near the property for a quote — insurance and accreditations already verified — then award the one you want. First-to-accept or your preferred trade, your call.
Is there a record of the work?
Every job keeps a full timeline: report, approval, quotes, appointment, completion photos, invoice and any certificate — a complete audit trail against the property.
Repairs, sorted — with compliance built in
Start free for 90 days. See a repair go from report to certificate.
Start your free trialSee also contractor management and property compliance software.